If you choose to pay for NightWatch+ after the 30-day trial period, the payment must be made in full at the 30-day point.

​If you choose to return NightWatch+, you must register to return NightWatch+ by phone or email. You will then receive detailed instructions on the returns process via email.

​Terms and conditions for a refund:
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• NightWatch+ must be returned in complete working order, with all included accessories, travel case, manual, and laminated notification cards. Please do not remove the sensor or alarm station labels during the trial period.

• Ensure the NightWatch+ sensor is switched off before placing it in the case. Leaving the arm module in the ‘switched on’ mode for long periods of time without charging may damage the battery, especially during transport. If this happens, you may be charged.

• If any part(s) of the NightWatch+ system are missing or damaged, you may be charged for these parts. This does not apply to the elastic band, which will have been cut to size.

• The buyer is responsible for returning NightWatch+ to the return address supplied by LivAssured. We highly recommend that you use either a reputable parcel service or the ‘to sign for’ option at the Post Office, as you will be liable for any loss or damage.

• Please ensure NightWatch+ is packed either in the original or sturdy box with sufficient filler material so that the case does not move around and cause damage.