{"id":33447,"date":"2022-11-07T10:08:29","date_gmt":"2022-11-07T09:08:29","guid":{"rendered":"https:\/\/nightwatchepilepsy.com\/?page_id=33447"},"modified":"2025-03-06T13:33:49","modified_gmt":"2025-03-06T12:33:49","slug":"soporte-nwo","status":"publish","type":"page","link":"https:\/\/nightwatchepilepsy.com\/es\/soporte-nwo\/","title":{"rendered":"Soporte Original"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb0px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|600|||||||\u00bb header_2_text_color=\u00bb#3d487e\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div id=\"comp-jvw8hktz\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<h2 class=\"font_2\"><span style=\"color: #000000;\">\u00bfQu\u00e9 podemos hacer por usted?<\/span><\/h2>\n<\/div>\n<div id=\"comp-jvw8hkuf\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<p class=\"font_8\"><span style=\"color: #666666;\">NightWatch dispone de una garant\u00eda de dos a\u00f1os y no requiere mantenimiento en condiciones normales de uso. Nuestro servicio de asistencia t\u00e9cnica est\u00e1 disponible en horario de oficina para responder a todas sus preguntas sobre la instalaci\u00f3n o el uso del sistema. En caso de una aver\u00eda inesperada, nuestro servicio t\u00e9cnico le puede proporcionar un dispositivo de sustituci\u00f3n durante la reparaci\u00f3n de su NightWatch.<\/span>\u200b<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbV\u00eddeo de instrucciones de puesta en marcha\u00bb image=\u00bbhttps:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/play_circle_outlined.svg\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb110%\u00bb module_class=\u00bbhelpdesk-category-button\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bbOpen Sans||||||||\u00bb header_text_color=\u00bb#3d487e\u00bb header_font_size=\u00bb20px\u00bb header_line_height=\u00bb2em\u00bb background_color=\u00bb#eeeff8&#8243; 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_dynamic_attributes=\u00bblink_option_url\u00bb _module_preset=\u00bbdefault\u00bb header_font=\u00bbOpen Sans||||||||\u00bb header_text_color=\u00bb#3d487e\u00bb header_font_size=\u00bb20px\u00bb header_line_height=\u00bb2em\u00bb background_color=\u00bb#eeeff8&#8243; image_icon_custom_margin=\u00bb3px||||false|false\u00bb image_icon_custom_margin_tablet=\u00bb3px||||false|false\u00bb image_icon_custom_margin_phone=\u00bb-1px||||false|false\u00bb image_icon_custom_margin_last_edited=\u00bbon|desktop\u00bb min_height=\u00bb50px\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb10px|||20px|false|false\u00bb link_option_url=\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIwIn19@\u00bb header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb16px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb image_max_width=\u00bb110%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][et_pb_blurb title=\u00bbPortal Nightwatch\u00bb image=\u00bbhttps:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/account_circle-24px.svg\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb110%\u00bb module_class=\u00bbhelpdesk-category-button\u00bb _builder_version=\u00bb4.25.2&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bbOpen Sans||||||||\u00bb header_text_color=\u00bb#3d487e\u00bb header_font_size=\u00bb20px\u00bb header_line_height=\u00bb2em\u00bb background_color=\u00bb#eeeff8&#8243; image_icon_custom_margin=\u00bb3px||||false|false\u00bb image_icon_custom_margin_tablet=\u00bb3px||||false|false\u00bb image_icon_custom_margin_phone=\u00bb-1px||||false|false\u00bb image_icon_custom_margin_last_edited=\u00bbon|desktop\u00bb min_height=\u00bb50px\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb10px|||20px|false|false\u00bb link_option_url=\u00bb#NightWatchPortal\u00bb header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb16px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb image_max_width=\u00bb110%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; module_id=\u00bbVideoDeInstrucciones\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#3d487e\u00bb custom_padding=\u00bb||||false|false\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#FFFFFF\u00bb header_text_color=\u00bb#FFFFFF\u00bb header_2_text_color=\u00bb#FFFFFF\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div id=\"comp-jvwc958y\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<h2 class=\"font_2\"><span>Primer uso<\/span><\/h2>\n<\/div>\n<div id=\"comp-jvwc95bx\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<p class=\"font_8\"><span>Vea el v\u00eddeo que aparece a continuaci\u00f3n antes, o inmediatamente despu\u00e9s, de recibir su NightWatch para poder empezar a utilizarlo sin problemas. Tambi\u00e9n es importante leer el manual atentamente antes del primer uso.<\/span><\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_code _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<iframe loading=\"lazy\" width=\"977\" height=\"551\" src=\"https:\/\/www.youtube.com\/embed\/6xSeNhVWqOY\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; module_id=\u00bbInstruccionesDeUso\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text module_id=\u00bbPortalSoporte\u00bb _builder_version=\u00bb4.18.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div id=\"bgLayers_comp-kk6o1jvt\" class=\"X-jRX\">\n<h2 id=\"bgMedia_comp-kk6o1jvt\" class=\"_1J6n9\" style=\"text-align: center;\">Instrucciones de uso<\/h2>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(126,134,204,0.13)\u00bb custom_padding=\u00bb20px|20px|20px|20px|false|false\u00bb border_radii=\u00bbon|5px|5px|5px|5px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/system.svg\" width=\"63\" height=\"63\" alt=\"\" class=\"wp-image-25455 alignnone size-medium\" \/><\/p>\n<p style=\"text-align: center;\">Sistema NightWatch<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2022\/11\/NightWatch_manual_5.4.pdf\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbDescargar el manual\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.19.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_button][et_pb_text _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|phone\u00bb custom_css_main_element_phone=\u00bbdisplay: none;\u00bb]&nbsp;<\/p>\n<p>&nbsp;[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(126,134,204,0.13)\u00bb custom_padding=\u00bb20px|20px|20px|20px|false|false\u00bb border_radii=\u00bbon|5px|5px|5px|5px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/notification.svg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/notification.svg\" width=\"63\" height=\"63\" alt=\"\" class=\"wp-image-25459 alignnone size-medium\" \/><\/a><\/p>\n<p style=\"text-align: center;\">Tarjeta de notificaciones<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2022\/10\/20206018_NW_quickguide_ES_v2.0.pdf\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbDescargar el manual\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_button][et_pb_text _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|phone\u00bb custom_css_main_element_phone=\u00bbdisplay: none;\u00bb]&nbsp;<\/p>\n<p>&nbsp;[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(126,134,204,0.13)\u00bb custom_padding=\u00bb20px|20px|20px|20px|false|false\u00bb border_radii=\u00bbon|5px|5px|5px|5px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text module_id=\u00bbNightWatchPortal\u00bb _builder_version=\u00bb4.25.2&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/portal.svg\" width=\"63\" height=\"63\" alt=\"\" class=\"wp-image-25463 alignnone size-medium\" \/><\/p>\n<p style=\"text-align: center;\">Portal Nightwatch<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2024\/06\/NightWatch_Portal-manual_EN_TD-NWO-19_V5.0.pdf\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbDescargar el manual\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.25.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_button][et_pb_text _builder_version=\u00bb4.25.2&#8243; _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|phone\u00bb custom_css_main_element_phone=\u00bbdisplay: none;\u00bb]<\/p>\n<p style=\"text-align: center;\"><span><a href=\"\/connect-online-portal\">C\u00f3mo conectar el portal NightWatch<\/a><\/span>\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; module_id=\u00bbGarant\u00edaDeDosAnos\u00bb _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f7f9fd\u00bb min_height=\u00bb273px\u00bb custom_padding=\u00bb||50px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_4,3_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb20px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; 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