{"id":33447,"date":"2022-11-07T10:08:29","date_gmt":"2022-11-07T09:08:29","guid":{"rendered":"https:\/\/nightwatchepilepsy.com\/?page_id=33447"},"modified":"2026-09-16T13:25:53","modified_gmt":"2026-09-16T12:25:53","slug":"soporte-nwo","status":"publish","type":"page","link":"https:\/\/nightwatchepilepsy.com\/es\/soporte-nwo\/","title":{"rendered":"Soporte Original"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section preset--module--divi-section--default\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div id=\"comp-jvw8hktz\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<h2 class=\"font_2\"><span style=\"color: #000000;\">\u00bfQu\u00e9 podemos hacer por usted?<\/span><\/h2>\n<\/div>\n<div id=\"comp-jvw8hkuf\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<p class=\"font_8\"><span style=\"color: #666666;\">NightWatch dispone de una garant\u00eda de dos a\u00f1os y no requiere mantenimiento en condiciones normales de uso. Nuestro servicio de asistencia t\u00e9cnica est\u00e1 disponible en horario de oficina para responder a todas sus preguntas sobre la instalaci\u00f3n o el uso del sistema. En caso de una aver\u00eda inesperada, nuestro servicio t\u00e9cnico le puede proporcionar un dispositivo de sustituci\u00f3n durante la reparaci\u00f3n de su NightWatch.<\/span>\u200b<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_clickable et_pb_module et_block_module helpdesk-category-button\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/play_circle_outlined.svg\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">V\u00eddeo de instrucciones de puesta en marcha<\/h4><\/div><\/div><\/div><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_clickable et_pb_module et_block_module helpdesk-category-button\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/help-24px.svg\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Preguntas frecuentes<\/h4><\/div><\/div><\/div><div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_clickable et_pb_module et_block_module helpdesk-category-button\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/verified_user-24px.svg\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Garant\u00eda<\/h4><\/div><\/div><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_clickable et_pb_module et_block_module helpdesk-category-button\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/description-24px.svg\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Manual y tarjeta de notificaciones<\/h4><\/div><\/div><\/div><div class=\"et_pb_blurb_4 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_clickable et_pb_module et_block_module helpdesk-category-button\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/support_agent-24px.svg\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Solicitar asistencia t\u00e9cnica<\/h4><\/div><\/div><\/div><div class=\"et_pb_blurb_5 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_clickable et_pb_module et_block_module helpdesk-category-button\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image et_animated\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/10\/account_circle-24px.svg\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Portal Nightwatch<\/h4><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section preset--module--divi-section--default\" id=\"VideoDeInstrucciones\"><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div id=\"comp-jvwc958y\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<h2 class=\"font_2\"><span>Primer uso<\/span><\/h2>\n<\/div>\n<div id=\"comp-jvwc95bx\" class=\"_2bafp\" data-testid=\"richTextElement\">\n<p class=\"font_8\"><span>Vea el v\u00eddeo que aparece a continuaci\u00f3n antes, o inmediatamente despu\u00e9s, de recibir su NightWatch para poder empezar a utilizarlo sin problemas. Tambi\u00e9n es importante leer el manual atentamente antes del primer uso.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><iframe loading=\"lazy\" width=\"977\" height=\"551\" src=\"https:\/\/www.youtube.com\/embed\/6xSeNhVWqOY\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section preset--module--divi-section--default\" id=\"InstruccionesDeUso\"><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"PortalSoporte\"><div class=\"et_pb_text_inner\"><div id=\"bgLayers_comp-kk6o1jvt\" class=\"X-jRX\">\n<h2 id=\"bgMedia_comp-kk6o1jvt\" class=\"_1J6n9\" style=\"text-align: center;\">Instrucciones de uso<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/system.svg\" width=\"63\" height=\"63\" alt=\"\" class=\"wp-image-25455 alignnone size-medium\" \/><\/p>\n<p style=\"text-align: center;\">Sistema NightWatch<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2022\/11\/NightWatch_manual_5.4.pdf\" target=\"_blank\">Descargar el manual<\/a><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_7 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><a href=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/notification.svg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/notification.svg\" width=\"63\" height=\"63\" alt=\"\" class=\"wp-image-25459 alignnone size-medium\" \/><\/a><\/p>\n<p style=\"text-align: center;\">Tarjeta de notificaciones<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2022\/10\/20206018_NW_quickguide_ES_v2.0.pdf\" target=\"_blank\">Descargar el manual<\/a><\/div><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_8 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"NightWatchPortal\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/portal.svg\" width=\"63\" height=\"63\" alt=\"\" class=\"wp-image-25463 alignnone size-medium\" \/><\/p>\n<p style=\"text-align: center;\">Portal Nightwatch<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2024\/06\/NightWatch_Portal-manual_EN_TD-NWO-19_V5.0.pdf\" target=\"_blank\">Descargar el manual<\/a><\/div><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><span><a href=\"\/connect-online-portal\">C\u00f3mo conectar el portal NightWatch<\/a><\/span>\u00a0<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section preset--module--divi-section--default\" id=\"Garant\u00edaDeDosAnos\"><div class=\"et_pb_row_6 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_9 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/\/2021\/09\/warranty.svg\" title=\"warranty\" \/><\/span><\/div><\/div><div class=\"et_pb_column_10 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 class=\"font_3\"><span style=\"color: #000000;\">NightWatch dispone de una garant\u00eda de dos a\u00f1os y no requiere mantenimiento en condiciones normales de uso.<\/span><\/h3>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":38148,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33447","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asistencia t\u00e9cnica | NightWatch | Soporte<\/title>\n<meta name=\"description\" content=\"Empezar a usar NightWatch. Aqu\u00ed encontrar\u00e1 manuales, instrucciones, preguntas frecuentes y nuestro formulario de asistencia t\u00e9cnica.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nightwatchepilepsy.com\/es\/soporte-nwo\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asistencia t\u00e9cnica | NightWatch | Soporte\" \/>\n<meta property=\"og:description\" content=\"Empezar a usar NightWatch. 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