{"id":45133,"date":"2026-03-12T12:30:37","date_gmt":"2026-03-12T11:30:37","guid":{"rendered":"https:\/\/nightwatchepilepsy.com\/?page_id=45133"},"modified":"2026-04-01T15:53:31","modified_gmt":"2026-04-01T14:53:31","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

\n

Return policy NightWatch+ US<\/span><\/h1>\n<\/div>\n
\n

NightWatch+ US may be returned, and refunds will be processed based on the terms and schedule listed below. All financial transactions and refunds are administered by Unitron MedX LLC.<\/span><\/p>\n

1. Refunds
<\/strong>Refunds are calculated based on the period between the date of delivery and the date the return is registered:<\/span><\/p>\n<\/div>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n\n\n\n\n\n\n
Return period<\/td>\n% refund<\/td>\n<\/tr>\n
Within 30 days<\/span><\/td>\n100%<\/td>\n<\/tr>\n
1 to 3 months<\/span><\/td>\n70%<\/td>\n<\/tr>\n
4 to 6 months<\/span><\/td>\n50%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

    \n
  • Sales Tax Refund: Any US Sales Tax collected at the time of purchase will be refunded by the Seller of Record in accordance with applicable state and local laws.<\/span><\/li>\n
  • Full Payment: If you choose to keep the device after the 30-day trial, payment must be made in full at that point.<\/span><\/li>\n<\/ul>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″ custom_padding=”||||false|false” custom_margin=”||0px||false|false”]<\/p>\n

    2. Return Authorization Process
    <\/strong>To initiate a return, you must first notify LivAssured<\/strong> via phone or email to receive a Return Merchandise Authorization (RMA) and detailed instructions.<\/p>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

      \n
    • Registration:<\/span><\/strong> Returns must be registered before the end of the relevant refund period.<\/span><\/li>\n
    • Support:<\/span><\/strong> LivAssured remains your primary contact for all technical and return-related support.<\/span><\/li>\n<\/ul>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

      3. Shipping<\/span><\/strong>
      The Customer is responsible for the return shipment and all associated costs. All returns must be shipped to the designated US address of our Seller of Record:<\/span><\/p>\n

      Unitron MedX LLC<\/span><\/strong>
      1941 Evans Rd, Cary
      \u00a0North Carolina 27513, USA<\/span><\/p>\n

      Recommendation<\/span><\/u>: We highly recommend using a reputable parcel service with a ‘Signature Required’ option. The Customer is liable for any loss or damage during transport. Ensure the Product is packed in the original or a sturdy box with sufficient filler material<\/span><\/p>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″ custom_margin=”||0px||false|false”]<\/p>\n

      4. Conditions for a Refund
      <\/strong>To qualify for a refund, the system must be returned in complete working order with all included accessories, travel case, and manuals.<\/p>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

        \n
      • Battery Safety:<\/span><\/strong> The NightWatch+ sensor must be switched off<\/strong> before shipping. Failure to do so may damage the battery, resulting in additional charges.<\/span><\/li>\n
      • Labels:<\/span><\/strong> Do not remove labels from the sensor or alarm station during the trial period.<\/span><\/li>\n
      • Damage\/Missing Parts:<\/span><\/strong> If any parts (excluding the elastic band cut to size) are missing or damaged, LivAssured or the Seller of Record may deduct these costs from the refund.<\/span><\/li>\n<\/ul>\n

        [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

        Published on: 1st April 2026, document CD_LEG25 v1.0<\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        Return policy NightWatch+ US NightWatch+ US may be returned, and refunds will be processed based on the terms and schedule listed below. All financial transactions and refunds are administered by Unitron MedX LLC. 1. RefundsRefunds are calculated based on the period between the date of delivery and the date the return is registered: Return period […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-45133","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn policy - NightWatch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - NightWatch\" \/>\n<meta property=\"og:description\" content=\"Return policy NightWatch+ US NightWatch+ US may be returned, and refunds will be processed based on the terms and schedule listed below. All financial transactions and refunds are administered by Unitron MedX LLC. 1. RefundsRefunds are calculated based on the period between the date of delivery and the date the return is registered: Return period […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"NightWatch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EpilepsySeizureDetectionEN\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-01T14:53:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NightWatchAlarm\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/return-policy\\\/\",\"name\":\"Return policy - NightWatch\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/#website\"},\"datePublished\":\"2026-03-12T11:30:37+00:00\",\"dateModified\":\"2026-04-01T14:53:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/return-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/return-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/return-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/#website\",\"url\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/\",\"name\":\"NightWatch\",\"description\":\"Epilepsy seizure detection | Warns during sleep\",\"publisher\":{\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/#organization\",\"name\":\"NightWatch Epilepsy Seizure Detection\",\"alternateName\":\"NightWatch\",\"url\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/NightWatch-Logo.png\",\"contentUrl\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/NightWatch-Logo.png\",\"width\":696,\"height\":696,\"caption\":\"NightWatch Epilepsy Seizure Detection\"},\"image\":{\"@id\":\"https:\\\/\\\/nightwatchepilepsy.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/EpilepsySeizureDetectionEN\",\"https:\\\/\\\/x.com\\\/NightWatchAlarm\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/nightwatch-epilepsy-detection\\\/\",\"https:\\\/\\\/www.instagram.com\\\/nightwatch_epilepsie_detectie\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return policy - NightWatch","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/","og_locale":"en_US","og_type":"article","og_title":"Return policy - NightWatch","og_description":"Return policy NightWatch+ US NightWatch+ US may be returned, and refunds will be processed based on the terms and schedule listed below. All financial transactions and refunds are administered by Unitron MedX LLC. 1. RefundsRefunds are calculated based on the period between the date of delivery and the date the return is registered: Return period […]","og_url":"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/","og_site_name":"NightWatch","article_publisher":"https:\/\/www.facebook.com\/EpilepsySeizureDetectionEN","article_modified_time":"2026-04-01T14:53:31+00:00","twitter_card":"summary_large_image","twitter_site":"@NightWatchAlarm","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/","url":"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/","name":"Return policy - NightWatch","isPartOf":{"@id":"https:\/\/nightwatchepilepsy.com\/en-us\/#website"},"datePublished":"2026-03-12T11:30:37+00:00","dateModified":"2026-04-01T14:53:31+00:00","breadcrumb":{"@id":"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/nightwatchepilepsy.com\/en-us\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/nightwatchepilepsy.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Return policy"}]},{"@type":"WebSite","@id":"https:\/\/nightwatchepilepsy.com\/en-us\/#website","url":"https:\/\/nightwatchepilepsy.com\/en-us\/","name":"NightWatch","description":"Epilepsy seizure detection | Warns during sleep","publisher":{"@id":"https:\/\/nightwatchepilepsy.com\/en-us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/nightwatchepilepsy.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/nightwatchepilepsy.com\/en-us\/#organization","name":"NightWatch Epilepsy Seizure Detection","alternateName":"NightWatch","url":"https:\/\/nightwatchepilepsy.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/nightwatchepilepsy.com\/en-us\/#\/schema\/logo\/image\/","url":"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2023\/02\/NightWatch-Logo.png","contentUrl":"https:\/\/nightwatchepilepsy.com\/wp-content\/uploads\/2023\/02\/NightWatch-Logo.png","width":696,"height":696,"caption":"NightWatch Epilepsy Seizure Detection"},"image":{"@id":"https:\/\/nightwatchepilepsy.com\/en-us\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/EpilepsySeizureDetectionEN","https:\/\/x.com\/NightWatchAlarm","https:\/\/www.linkedin.com\/company\/nightwatch-epilepsy-detection\/","https:\/\/www.instagram.com\/nightwatch_epilepsie_detectie\/"]}]}},"_links":{"self":[{"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/pages\/45133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/comments?post=45133"}],"version-history":[{"count":6,"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/pages\/45133\/revisions"}],"predecessor-version":[{"id":45806,"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/pages\/45133\/revisions\/45806"}],"wp:attachment":[{"href":"https:\/\/nightwatchepilepsy.com\/en-us\/wp-json\/wp\/v2\/media?parent=45133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}